this post was submitted on 06 Dec 2023
1339 points (99.1% liked)

Technology

59652 readers
5162 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
L3s@lemmy.world
L3s@fry.gs
L4s@fry.gs
L4s@lemmy.world
enu@lemmy.world
1339
Thomas 🔭✨ (@thomasfuchs@hachyderm.io) 23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome (hachyderm.io)
submitted 11 months ago by PoseidonsWake@lemmy.world to c/technology@lemmy.world
144 comments fedilink hide all child comments
 

23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

you are viewing a single comment's thread
view the rest of the comments
[–] NAK@lemmy.world 82 points 11 months ago (2 children)

https://en.m.wikipedia.org/wiki/Non-repudiation

Legally you have to be able to prove someone received a thing. It's why you get served when you're sued. An agent physically hands you the complaint (or whatever they're called). If the papers were put in the mail the person being sued could say they never received them.

[–] DeadlineX@lemm.ee 3 points 11 months ago (2 children)

Couldn’t the same be said about the TOS updates though? Would they not need to prove it was delivered?

[–] Uncle_Bagel@midwest.social 22 points 11 months ago

Exactly. That's why an email saying you are losing your rights unless you opt out is invalid. You cant prove that i ever saw/received that email

[–] NAK@lemmy.world 7 points 11 months ago

That's the whole point. They can force you to agree to updated TOS before they allow you to access their app.

[–] Kbobabob@lemmy.world 1 points 11 months ago (1 children)

Can't you trace an email and prove it was delivered? Even mail you sign for only proves you received it, not that you opened it.

[–] NAK@lemmy.world 1 points 11 months ago

No. You can confirm the server received it. That's different from a user opening it and reading it