this post was submitted on 30 Jun 2023
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Who is going to pay for evening deliveries for households?
“Performance goals” sound good on paper but don’t work and would introduce extra cost. Delivery time would require all post to be tracked, which would take extra time (=cost) at delivery. To track successful deliveries, you’d need a complaints procedure that’s simple enough to be widely used, and staffed well enough to check up on a subset of complaints so to not lead to unfair punishment.
Instead of all this extra complexity that would make posties lives worse, we could just do what we did before - pay them reasonably well and hire enough of them so they can do their job properly. 🤷🏼♂️