this post was submitted on 01 Dec 2023
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A belgian waffle machine that is caked in burnt dough
The bacon is flimsy and under cooked
Plain bagels stiff from being left out too long and a load of white break next to a toaster you have to cycle 3 times
The kids leave a plate full of waffles floating in a pool of syrup, 4 bites taken
Half the 4 seater tables are taken up by 1 person, with plenty of 2-seaters wide open
Regular and decaf coffee that tastes burnt, and only powdered creamer, offers tea but it's so picked over it's 2-3 types of fruity chai or chamomile, green tea.
And most of this is stuff the staff can't do anything about:
Waffle Machine: some doofus walked away and burnt a waffle in it, fucking things up for everyone
Bacon: flimsy because brand standard, "undercooked" because it goes straight from being cooked to a steam table. Goes from being soaked in hot grease to humid and never crisps up.
Bagels: cheap hotel management doesn't let staff throw out stale bread unless it's moldy. Also it came out of the freezer.
Toaster: Management knows it's broken and doesn't care.
Kids: are kids.
Tables: people are inconsiderate jerks.
Coffee: Brand standard.
Creamer: Brand standard.
Tea: Black tea goes quick, and breakfast is understaffed, often by one person who has to make sure there's sufficient undercooked bacon, fresh burnt coffee, stale bagels, fruity tea, and powdered creamer to go around. And cleaning the sticky 4 seat tables the kids left before they're occupied by a single person. And emptying the overflowing trash multiple times per breakfast.
The only thing that happens when guests complain is that the hotel blames the staff.