There is an aerial cable that comes to this splitter (from the left) that splits out two cables. The one powering my modem is the one that’s damaged.
I’ve been having internet issues during the day for the last few days (I live in the northeast US, so very cold right now if that’s relevant). It’s only during the day. Internet speed is VERY slow when it’s connected (<10mbps download, <1 upload) and it is constantly disconnecting. But at nights internet is normal with no interruptions (160mbsp download, 10 upload). I had a tech scheduled to come out to fix the cable today but the guy never showed up (I could do it on my own but don’t fully trust myself with it) but it seems weird it’s only happening during the day. Is this actually the issue?
The other cable from the splitter goes nowhere, so is not an option. This is a rented house so there’s only so much I can do.
I rent and when I got cable internet, the tech came out to give me the modem and check the lines, I asked him to disconnect the rest of the lines from the houses junction box and run me a new RG6 cable straight to my modem (I don't use the cable for TV or phone etc.). My house has probably 5 runs that were disconnected. they are all able to be reconnected, but having only 1 (new) line direct to my modem...cleaned up my signal a lot. just an idea. the tech I got just ran it up into the attic straight across the house and dropped it down in the garage. Modem is in garage and cat 6 cable runs to my wifi 6 tri-band router....have had no issues for the last 3yrs.