this post was submitted on 25 Nov 2023
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Since the latest tvOS 17.1, I have to hard reboot my Apple TV 4K (model A2169) every time I turn my system on. I normally power my system on with the Apple TV remote, which also turns on my Nakamichi surround system and my Sony TV. I just updated my Sony tv to the latest software update last night hoping that may fix something but it didn’t.

When I turn the system on, all of my components will come on, but the Apple TV is just a black screen. Sometimes you can hear audio but no picture. I try pressing the buttons on the remote to see if that wakes something up to no luck. If I do a hard reboot with the remote, everything works fine. But it’s getting really annoying having to do this every day lately. Any thoughts?

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[–] Slow_Investment_2211@alien.top 1 points 11 months ago (1 children)

My cables are good quality certified cables. I’m 1000% sure it’s not the cables. This started after tvOS 17 update

[–] shcjrb@alien.top 1 points 11 months ago

You could have had great 2.0 cables that the older is tolerated. This most recent upgrade could have added a feature that requires a better hdmi cable. My Apple TVs have been rock solid both before and after the upgrade. No issues at all. A software bug won’t usually impact one device and not another if the devices are set up identically. You need to isolate the problem to the least amount of complexity. Does the Apple TV work as expected when connected directly to the tv? Then the problem is with what’s in between. If it doesn’t work when connected directly to the tv then get the latest and greatest hdmi cable. If the atv still doesn’t work then it’s probably the atv. Could be a bad port that the new os is exposing. Or get a new atv and upgrade and see if the problem happens or not. Thats more expensive than just trying a new cable but do what you feel is correct.