this post was submitted on 22 Nov 2023
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[–] LemmyKnowsBest@lemmy.world 4 points 11 months ago* (last edited 11 months ago) (1 children)

of course that's infuriating, but you want to know something else that's infuriating? I've been paying for YouTube PREMIUM all these years, and one of the perks has been that we could hear the audio from videos even when our screen is off, or while multitasking on different apps.

Well imagine my DISMAY over the last few months, that is no longer true for me. The video stops playing after exactly 120 seconds if my screen is off. I'm paying for YouTube PREMIUM! I should be able to hear the audio from the videos when my screen is off!

As far as I know I'm the ONLY one experiencing this because other people on Lemmy have told me they can still hear YouTube audio when their screen is off.

someone please help me. You know how there is no YouTube customer service.

[–] Companion1666@lemmy.world 14 points 11 months ago* (last edited 11 months ago) (1 children)

have you tried turn off youtube app's battery optimization setting. this happened to me before, until i turned off my phone's battery saver settings.

[–] LemmyKnowsBest@lemmy.world 7 points 11 months ago* (last edited 11 months ago) (1 children)

Hey, thanks, you may be right. I just checked my settings and it was originally clicked on the last one, restricted. So I switched it to the top one. unrestricted.

And I vaguely recall getting a notification sometime ago that YouTube was taking up too much battery and they asked me if I wanted to optimize the settings? I'm like "sure yeah whatever."

But since then I think that's when I haven't been able to play the video while phone is hibernating or while I multitasking on different apps.

Thank you. hopefully now that I switch the setting I can go back to my full premium perks.

[–] kWazt@lemmy.world 2 points 11 months ago (1 children)

Or, you know, try LibreTube. Does the job for free, and it includes SponsorBlock. Just don't forget to change the battery setting to unrestricted.

[–] netchami@sh.itjust.works 2 points 11 months ago (1 children)

+1 for LibreWolf, I love it. Would you mind explaining why it's important to set the battery to unrestricted? I've been running it on optimized for a long time and never had any issues.

[–] kWazt@lemmy.world 1 points 11 months ago

Valid question. If I leave LW on optimized, Android will kill it about a minute after I turn my screen off, which ruins my podcast experience (I like to sometimes watch my podcasts as well as some of them are enhanced by visuals)