Apple

So, I went over an acciden I was in at the end of last month. I was riding a bicycle and was hit by a pick-up passing illegally. Crash detection worked, call the emergency services and my emergency contacts. 18 hours in the hospital, new titanium bits in my upper arm and a bunch of road rash. Healing nicely, so far.

My watch (AWU2) had a screen protector on it, which was demolished (posted in the AW reddit about it) but the watch itself only has a couple nicks on the casing. My phone (iP 15PM), also had a case and screen protector on it went flying down the road. The screen protector needed replacing, which was simple from Zagg. The case I had on it was the Spigen Enzo Aramid that was 3 days old. It was also torn up as well. Phone was fine under all that, no blemishes at all.

I had reached out to Spigen through their Enzo email address for support. I asked if there was a discount code to replace the case. They ended up asking how it was messed up and I told them the story of the crash. In the end, they took my address and original order number and sent me a brand new Enzo Aramid case. I was not expecting a free one, just like a 15% or 20% off code.

The case and screen protectors did their jobs. And it is nice when companies stand behind their products and take care of their customers. I just wanted to share a positive outcome from a negative afternoon.

And don't be like me and "not wear a helmet because I am only going down the block." Always wear a helmet regardless of the length of the trip.

Happy holidays.