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Husband got his first AW (Ultra 2) and one of the key things he wanted to track isn’t tracking. (alien.top)

submitted 11 months ago by lowcountrytanned@alien.top to c/apple@hardware.watch

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My husband‘s work is finally allowing him to wear a smart watch. Long story.

For years he has wanted one so that he can track his health stuff but mainly, his sleep. The past three nights that he has had this watch, this is what he’s been getting:

https://imgur.com/a/EZX1FL6

My watch (series 8 45mm SS) gets this information:

https://imgur.com/a/GdEWpax

(The last two days for me I had to input the information manually because I fell asleep before putting my watch back on from charging it 😩)

Is there something he needs to specifically do for the Ultra 2 to track his REM, deep, etc. sleep? He set up his stuff in the watch and health apps the same way I have.

Thanks in advance!

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[–] KleinUnbottler@alien.top 1 points 11 months ago (1 children)

I know this won't help OP's spouse's issue, but it might help someone else in the future:

I have two watches, a new one I wear during the day and the older one it replaced and I only wear for sleep tracking. I hadn't been getting the sleep tracking for the past week, just pics like the one she posted for him.

It turned out that the issue was that I had turned off the "Auto Switch" a week ago to force an update through, but had forgotten to turn it back off. As soon as I turned it back to Auto Switch, the watch connected and this week's accumulated sleep data synced.

[–] lowcountrytanned@alien.top 1 points 11 months ago (1 children)

Auto switch?

[–] KleinUnbottler@alien.top 1 points 11 months ago

If you have two or more Apple Watches, you can go into the Apple Watch app on your phone and tap the "All Watches" link at the very top of the screen. From there, it'll show all of your watches with a checkmark next to the currently active one. At the top, there's also a switch to turn on and off "Auto Switch" which lets you choose the active watch manually or let the OS pick for you. The only time I've found turning Auto Switch off and doing a manual select to be needed/useful is if I'm trying to force a watchOS update.

Again, I don't think this is going to help your spouse's use case.