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communick@hardware.watch

Forgot password, can't unlock even with password resets (alien.top)

submitted 11 months ago by wewereromans@alien.top to c/apple@hardware.watch

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It's my dads apple tv account but I'm at his trying to figure this out. I try to login online, I use his ID and I can't remember his password, he doesn't remember it either. I try a couple passes I know he uses, account gets locked.

I follow the unlock steps and have the email sent to him, he resets the password, I try the new login still says locked. Did the same thing again tried a different password, same thing no dice. Its an endless loop. Couldn't find a solution even searching for "endless loop" online.

How do we get it unlocked?

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[–] garylapointe@alien.top 1 points 11 months ago

There isn't an option to reset the password?

What page are you trying on-line?