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What would you use to remotely support a computer with "LAN" access? (programming.dev)

submitted 1 year ago by lambda@programming.dev to c/linux@programming.dev

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I have a few family members that I help support. For instance, I installed Linux Mint on my grandmother's PC. She doesn't know any different and my young cousin doesn't understand it so he finally stopped giving it viruses. I used to use TeamViewer to take over her PC when she needed support but I got my account banned because they believed I was using it commercially. Oh well!

I have Tailscale installed on the computers. This gives me SSH access. What would you suggest? RDP? Something else?

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[–] onlinepersona@programming.dev 9 points 1 year ago (1 children)

VNC over SSH and you should be set.

You can forward the VNC port with a local port forward e.g ssh -L $yourPort:localhost:$vncPort $grandmasMachine. Then open Remmina (or KRDC, or some other VNC client).

I do hope your grandma has good upload speeds though.

Bless you for spreading the word of the penguin and being the support of your family. Props to you.

[–] lambda@programming.dev 4 points 1 year ago* (last edited 1 year ago)

Thanks for the info and link.

I don't need any props. I'm not spreading any word. It's for selfish reasons. My grandparents only use the web browser, so they don't know/care what an OS is. The reason I did it in the first place (they've been running Linux Mint for almost 10 years now) was my cousin kept trying to install Minecraft Mods and giving them viruses. XD