United Kingdom
General community for news/discussion in the UK.
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From what I recall, there are quite strict limits on the actions that a security guard can perform to actually detain someone, so actually a big factor is the police response time.
Telling a little family-run corner shop to get a security guard isn’t that helpful
D'oh. I had briefly forgotten that small shops still exist. Probably because the ones nearest me went out of business. Not because of shoplifting but because they were priced out by corporate stores.