I created an account on mastodon.social a few days ago. A day after creation, my account was suspended. My appeal was denied and no reason was given. So I assumed mastodon.social was not accepting new accounts, so I moved over to mastodon.online and created an account there. Today that account was suspended as well, again without reason. I didn't post anything from either account. My only actions were to follow a few people within tech.
Looking at previous posts here, people are laughing at complaints about difficulties of joining mastodon and pushing it away as a simple task. I have now attempted to join two of the highest suggested servers of mastodon and gotten suspended from both. I am uninterested in shotgunning servers until I find one which doesn't suspend me without reason.
How is the onboarding process of mastodon supposed to work if the top suggested servers are suspending new accounts without warning or reason?
I'm a bit surprised by the lack of engagement with you after appeal, that alone would signify that the person behind the account is a genuine human and not a bot.
Can't speak to .online but I know .Social is infamous for being a poorly modded instance (largely because they're inundated with members). This obviously doesn't make it okay and certainly doesn't look good on their end.
One thing I would say, and I know this isn't an issue users should be dealing with, but I'd highly recommend signing up to a smaller instance. Tighter community with (in theory) a more personal modding system in place.