this post was submitted on 04 Sep 2023
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Pentagon has the worst IT helpdesk in the US government (www.theregister.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Pentagon has the worst IT helpdesk in the US government::DoD is dead last for tech support, equipment, communication, and function, say staff

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[–] 3ntranced@lemmy.world 3 points 1 year ago

See, reading it over it seems to make sense, everything is double checked and reviewed by others to error proof, and all flows in a understandable direction.

The problem is how vague what is involved in each of these steps and how the funding is distributed. Like how many people are we paying to operate each point? How many redundancies are caught up within the burocracy of it all and siphoning off to various slush funds?

The only way to successfully operate this method they layout is if every single step performs their function, but at a 'federal' level that's like asking a cow to lay an egg.