this post was submitted on 28 Aug 2023
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Shadow IT is a management failure, not an IT failure.
Personally im inclined to let buisness units blow themselves up if they like. I'll pick up whatever pieces I can, but if I can't, all well. If we dont support it and you use it, things get really simple for us.
IT mangement is still IT.
But it's more gatekeeping by IT in my experience. Old roles that can't hand over control, so they get piles of work that they cannot handle..
Hence "LOW PRIORITY"
Management is always management first, but sure.
Gatekeeping at the lower IT level comes from "responsibility." Lots of people want unlimited power, but the minute there is an issue, they throw the problems back over the fence, fingers a' pointin'.
If a different part of the org takes actual ownership, I'm always happy to let them fully control whatever. When you do the backup/monitoring/logging/provisioning/licensing/securing/load balacing/etc, go nuts.
It's why shadow IT is fine by me, but if you want to fuck shit up and then try to tell me to clean it up, nope nope nope.