this post was submitted on 22 Aug 2023
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Absolutely. At work I realized that if I have paragraphs in emails most people will just read the first sentence and ignore the rest. I have resorted to breaking paragraphs in to very easy to follow bulleted lists and that seems to help a little bit.
I think the most common reason for this is that it forces people to go out of their routine/comfort zone to understand something, which many people aren't willing to do, either consciously or subconsciously.
Man this pisses me off to no extent. I put in a lot of effort into my work. Craft very detailed emails with everything spelled out, clear as day. Only to find out time and time again no one is reading my emails because they're too long, yet they have questions about certain aspects of the project.. THAT WERE ANSWERED IN MY EMAIL.
Sort of a paradox, isn't it? The folks that want the information will complain about having to talk to someone despite being provided info, yet they won't read for the information they've requested.
Do they want the information, or do they want a baseless basis of complaint? The world may never know.
Same here! I've been organizing g a union at my job, and my coworkers all value transparency and collectivism very highly, when when it comes to the actual work and effort of being collective....it falls short.
I'd spent mo ths researching, writing down meeting minutes, making Q&A sheets....All to be asked the same questions OVER AND OVER AND OVER. It's even worse when people are skeptical of the subject at hand, too. Sheesh
Axios has this formalized in a style they call "Smart Brevity". I've started using it in some cases and it really does improve readability. Their own use case is breaking down complex and evolving news stories, but it applies to a lot of situations.