this post was submitted on 21 Aug 2023
808 points (98.0% liked)

Apple

17283 readers
118 users here now

Welcome

to the largest Apple community on Lemmy. This is the place where we talk about everything Apple, from iOS to the exciting upcoming Apple Vision Pro. Feel free to join the discussion!

Rules:
  1. No NSFW Content
  2. No Hate Speech or Personal Attacks
  3. No Ads / Spamming
    Self promotion is only allowed in the pinned monthly thread

Lemmy Code of Conduct

Communities of Interest:

Apple Hardware
Apple TV
Apple Watch
iPad
iPhone
Mac
Vintage Apple

Apple Software
iOS
iPadOS
macOS
tvOS
watchOS
Shortcuts
Xcode

Community banner courtesy of u/Antsomnia.

founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[–] GBU_28@lemm.ee 22 points 1 year ago (1 children)

Let's cut to the chase:

  1. For the cost of my ticket, I expect my bag to get there when I do, no further changes required.

  2. We all acknowledge the industry is being shitty by not managing this problem.

  3. My anecdote regarding the utility of an air tag, and the nice exchange I had with a non affiliated airport employee highlights the issue, and doesn't condone it.

  4. My choice to tip the employee was because he was very nice to me, and even technically subverted airport policy to specifically retrieve my bag. I appreciated him going out of his way, and possibly even carrying some risk for my benefit, not because I feel the value I tipped should be normally included for the service.

Any point you are trying to make about the "system" the industry or me being a rube for giving money away doesn't hold water.

I'm capable of two thoughts at once:

  1. The industry is fucked up, and providing bad service to the customer.

  2. I found someone in the industry who isn't benefiting from the corporate policy and practices in any way, they're just a shift worker. I valued his attempt to provide good service, and I made my opinion and thanks known materially. This doesn't mean I condone the industry habits.

[–] Isoprenoid@programming.dev -2 points 1 year ago

For the cost of my ticket, I expect my bag to get there when I do, no further changes required.

No. That was the previous deal, the deal has been altered. You now have to pay an extra fee to ensure the bag gets to its destination, otherwise you roll the dice.

This doesn’t mean I condone the industry habits.

You enabled industry habits. Its the same reason why tipping in restaurants still exists, because people pay it. If the majority of people decided not to, then the culture of tipping would die out.

technically subverted airport policy to specifically retrieve my bag. I appreciated him going out of his way, and possibly even carrying some risk for my benefit,

This is enabling. Nothing has fundamentally changed with the current system, and there has been no feedback to the industry. So it will remain as it is.