this post was submitted on 18 Jun 2023
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(Using https://github.com/LemmyNet/lemmy-ansible)

The ansible-playbook command itself connected to the VPS and completed without any errors or warnings. This is on a completely fresh VPS with Ubuntu Server 22.04.

I created all directories needed in the guide, and the only file I modified was the inventory/hosts file - filling in the username/domain for SSH, domain name, contact email and adding the location of the private key for SSH.

The guide didn't note any changes to config.hjson I needed to make, so I copied that file as requested but left it with the default content. I'm thinking if I missed something it's most likely there.

I couldn't access the web UI and with some investigation I found the dessalines/lemmy:0.17.4 (backend) container is continually restarting, apparently because it can't reach the database - sudo docker container logs <id> returns the following:

thread 'main' panicked at 'Error connecting to postgres://lemmy:PasswordRedacted@postgres:5432/lemmy', crates/db_schema/src/utils.rs:161:56

I'm not sure what to do at this point, so I would be very appreciative of any help with this issue.

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[–] aranym@lemmy.world 0 points 1 year ago* (last edited 1 year ago) (1 children)

Yes, I posted the docker status info and logs from the container in my reply to Veraticus

[–] fuser@quex.cc 1 points 1 year ago (1 children)

suggest you check postgres is running, accepting connections and returning results on the container first:

docker exec -it lemmyname_postgres_1 /bin/bash

assuming you can connect to the docker container and see a prompt, does this command put you at a sql prompt?

psql -U lemmy -d lemmy

if so, let's confirm that a sql command works.

select name from person; (will likely be an empty set if you haven't set up an admin user yet).

Does all this work OK?

[–] aranym@lemmy.world 0 points 1 year ago (1 children)

docker exec -it lemmyname_postgres_1 /bin/bash returns the bash prompt as expected: 2ab8c789fdcd:/#

psql -U lemmy -d lemmy successfully opens psql:

psql (15.3)
Type "help" for help.

lemmy=# 

ran select name from person; from the psql shell, it does look empty (haven't created any users yet):


ERROR:  relation "person" does not exist
LINE 1: select name from person;
[–] fuser@quex.cc 1 points 1 year ago (1 children)

it should return an empty set. It looks like the database is running but the lemmy database tables were not installed. Can you get back to the sql prompt and try

\dt

if the database was installed correctly, you should see something like this:

lemmy-# \dt

              List of relations

Schema | Name | Type | Owner

--------+----------------------------+-------+-------

public | __diesel_schema_migrations | table | lemmy

public | activity | table | lemmy . .

. .

public | person | table | lemmy

. . .

can you check that the tables are actually there? My guess is that the tables in the database weren't created. assuming you don't see any tables when you do this, again at the sql prompt, please try

\c lemmy

and see if it connects? if it does, it will say You are now connected to database "lemmy" as user "lemmy".

Let me know what the result of that is and we'll try to figure out what's gone wrong with the database setup because it looks like that's your problem - the database was not populated when it was created.

[–] aranym@lemmy.world 1 points 1 year ago (1 children)

\c lemmy does return "You are now connected to database "lemmy" as user "lemmy""

Running \dt after connecting returns "Did not find any relations"

[–] fuser@quex.cc 1 points 1 year ago (1 children)

ok thanks - I'm not very familiar with the lemmy installation process so I will need to check if possibly the schema objects in the database aren't created until the admin user is first set up, which is another possibility, but they definitely aren't there right now - I'll set up a fresh install to check in a few minutes.

Switching gears a bit - when you say you can't access the web UI, can you elaborate on that? The web server should be running. You are going to https://your.url, presumably and then what do you actually see in the browser? It should show an initial setup screen - do you not see anything or is there some kind of error message? When the ansible script runs to create the instance does it throw any errors at all or everything looks happy in the output, including creation of your ssl certs?

[–] aranym@lemmy.world 1 points 1 year ago (1 children)

No errors of any kind in the ansible script. nginx is running, and it's at https://lemmy.name - I get some gateway timeout errors once in a while, but that's all. I assume this is because the lemmy container keeps restarting (as I mentioned in my original post) because it can't access the database.

[–] fuser@quex.cc 1 points 1 year ago (1 children)

Ok so I ran a clean install and confirmed that the database objects exist. So that's definitely the problem. Your database is munted. An interesting thing happened when I re-ran the playbook - I noticed it didn't rebuild the postgres container. Very suspicious! Let's try blowing it away completely and re-running your script:

docker stop lemmyname_postgres_1

docker rm lemmyname_postgres_1

now re run the ansible playbook and let's see if that works.

[–] aranym@lemmy.world 0 points 1 year ago (3 children)

Ran those commands successfully, then the playbook again. Playbook has zero errors or warnings.

The postgres container was remade.. with the same broken database. Went into it with psql like before, did \c lemmy, same error - did not find any relations.

[–] fuser@quex.cc 1 points 1 year ago (1 children)

This alternative installer might be a way around this issue: https://github.com/ubergeek77/Lemmy-Easy-Deploy

[–] aranym@lemmy.world 1 points 1 year ago (1 children)

Wiped the VPS clean, new 22.04 server install.

Deployed using that installer.

Exact same issue. The lemmy container cannot reach the database and continually restarts.

[–] fuser@quex.cc 1 points 1 year ago

well, that rules out your local system and ansible, at least. It seems like there's an inability for the docker containers to reach postgres definitely at the install and probably at runtime - can we check this?

first let's make sure the postgres container is on the network and has an address:

sudo docker exec -it <yourinstance>_postgres_1 /bin/sh

once you're on the container

ifconfig

which should return on the second line: inet addr:172.18.0.4 (or similar ipV4 address)

exit to return to the host and let's test connecting from the host :

nc -zv 172.18.0.4 5432 (use IP from the DB container)

Ubuntu host should respond something like : Connection to 172.18.0.4 5432 port [tcp/postgresql] succeeded!

now let's try the containers

sudo docker exec -it <yourinstance>_lemmy-ui_1 /bin/sh

now from that container test connectivity to postgres:

nc -zv 172.18.0.4 5432 (use IP from the DB container)

now the other

sudo docker exec -it <yourinstance>_lemmy_1 /bin/sh

on the docker containers the nc command should return something like

172.18.0.4 (172.18.0.4:5432) open

is that working?

[–] fuser@quex.cc 1 points 1 year ago

weird. it's like it failed to install the postgres public schema properly. I am not at all familiar with ansible but I see you can set verbosity. Do you think it would be worth trying that?

According to link below you can preface your playbook command with ANSIBLE_DEBUG=true ANSIBLE_VERBOSITY=4

https://www.shellhacks.com/ansible-enable-debug-increase-verbosity/

[–] aranym@lemmy.world 1 points 1 year ago* (last edited 1 year ago)

It is honestly far too late for me to keep troubleshooting - I'll be back here tomorrow afternoon (CDT). Until then!