this post was submitted on 06 Aug 2023
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Smart Homes

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Hive to axe cameras and other smart devices by 2025 - your rights explained (www.moneysavingexpert.com)
submitted 1 year ago* (last edited 1 year ago) by Emperor to c/smarthomes
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But between December 2022 and August 2025 Hive will switch off the functionality for the following devices:

  • Boiler IQ wifi - this will stop working on 1 August 2025.
  • Hive camera - this will stop working on 1 August 2023.
  • Hive HomeShield - this will stop working on 1 August 2025.
  • Hive View indoor camera - this will stop functioning on 1 August 2025.
  • Hive View outdoor camera - this will cease to work on 1 August 2025.
  • Hub 360 sound detection - this will stop working on 31 December 2022.
  • Leak sensor - this will stop working on 1 September 2023.
  • Nano 1 Hub - This will stop working on 1 August 2023.

...

Hive told us it WILL provide refunds on devices for those on subscription plans, but only if the item is faulty. Hive said it will refund these customers any time before 2025.

Those without app-subscriptions can also get a refund on their device cost - but only if it is faulty and was purchased in the past year.

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[–] Emperor 1 points 1 year ago

Time to find faults...