[REPOST]
My father died on Father’s Day 2012. He was divorced and living alone, and I am an only child. So that means that I had to wrap up all of his affairs. This story centers around us trying to get his utilities canceled.
I called in to see what we had to do to get them to cancel. The lady I spoke with on the phone said to send in his certified death certificate. I sent in the certified copy of his death certificate the next day. The next month got another bill. I called again and a new woman answered. She said that because I wasn’t on the account that she had to speak with the account holder. I informed her that the account holder was dead but she wouldn’t budge. I had to make an appointment with a supervisor so she could speak to him herself in person.
I showed up at the board of public utilities with another death certificate and HIS ASHES IN THE CLEAR BAG that they returned his remains in. I plopped them down on the center of her desk and said when she talked to him to tell him that I loved him for me. The woman went pale, flew out her chair, and called the cops.
When they showed up she claimed that I had assaulted her. And yes my dads remains were still sitting in the middle of her desk with the death certificate. The cops questioned me as to why I would do that. I told them the story. The supervisor’s boss was called in and they all stepped away from the desk for a private talk. While they were talking the cops came over to talk to me. They said that I shouldn’t take human remains out in public, but there was no laws that were broken. I said that I agreed with them that it was extreme, but she insisted to speak with him in person. By then they were done talking between themselves. The supervisor’s boss kissed up to me and got it taken care of.
But the story isn’t over yet! I had to call back a few days later to get utilities back to the house in my name. When the person on the phone saw the address and my name, I was immediately put on hold. The supervisors boss that finally helped me got on the phone. She sucked up to me and waived all of the fees that come with setting up utilities. Just as the call was ending, she informed me that she was again so sorry for the employees lack of compassion. She said that the employee was terminated and again she is so very sorry.
TLDR: Ignorant employee asked to speak to dead dad. Had a meeting in person, brought his ashes, got her fired.
As a divorced father who lives alone, my dearest hope is that my own kids learned enough from me to do something like this as well.