this post was submitted on 13 Jun 2023
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Blue Team

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Reports from MSSP's - what do people actually care about? (infosec.pub)
submitted 1 year ago by cyberhakon@infosec.pub to c/blueteam@infosec.pub
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Whether you are a buyer of security services, or a provider of them, what metrics, visuals, information is actually important to customers? What is the preferred way to consume reports - emails, dashboards, PDF reports, chat bots, smoke signals? Any thoughts and inputs much appreciated!

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[–] cyberhakon@infosec.pub 2 points 1 year ago

Thank you for an excellent perspective! I really like the narrative story approach. Often I find reports too dry to provide the necessary context, the storytelling approach can provide a good antidote against that!