this post was submitted on 10 Jun 2023
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That's interesting. One of the problem for onboarding new engineers is they miss any domain knowledge of our product and building that end-user sensitivity is difficult. Embedding devs with sales,support etc does address this.
What are some problems you've experienced with this approach?
The downsides is when you need to do something cross-functional it requires a different approach. What I have seen work is that you spin up a temporary team to own the delivery of the cross-functional project then have VP/CTO give all teams priority about helping the cross-functional team, e.g. the x-func team will say "I need support from finance and marketing" and those teams would agree to help out via 1 dev for 2 quarters (or whatever).
It requires a lot of clarity from management and agency from the cross-functional team.
That sounds like a healthy arrangement! I like this idea of x-func teams that are set up on a temporary basis. We do this often implicitly, but it's good to have an explicit process around it.