Technology
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I miss the days when you could just do a thing and as long as you made more money than you spent, just keep doing it. Now the line must always go up, no matter what. And if your business model isn't profitable enough they'll just shut down 200 years of tradition without a second thought.
Surely companies have always adapted and changed products. They're not exactly able to make much of encyclopedias anymore when they're main competitor is free to use and has volunteers writing and editing it.
I think that profit ship sailed for EB long ago.