this post was submitted on 29 Jul 2023
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Do you ever get scared of being eating up by a community for reporting problems. (lemm.ee)
submitted 1 year ago by mtchristo@lemm.ee to c/foss@beehaw.org
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Have you ever been scared or hesitant about reporting flaws or bugs to a community with a strong staunch fanbase ??

Obviously there are different ways of reporting and starting discussions, but I brought up the courage to report a flaw on a subreddit (not to be named) that I knew is very sensitive to criticisme, and I was flooded with downvotes and even was subject to gaslighting, so I gave up on that software and became even more hesitant about reporting problems on other FOSS communities .

Is this mindset very prevalent among all open source communities? have you faced something similar ?

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[–] Oka@lemmy.ml 3 points 1 year ago

I don't really visit FOSS communities, however I have given my fair share of bug reports and feedback. (I'm a game programmer)

Most communities welcome the feedback. I know I can be blunt, or even out of line while reporting sometimes. I try to be the "asshole" before another person comes along without my experience who actually is an asshole and doesn't know what they're talking about.

It's also a minor test to see how they respond to rough feedback. I don't think anyone has mishandled it so far. They are always polite and respectful to customers, and I usually relax after the first encounter.

I try to make it clear that the feedback I give has importance (when i know what im talking about), or if its minor, i tell them its not a real issue, not worth fixing, etc. If they reject it, it stops there. More often than not, they are understanding.

I don't recall any blatant arrogance in any responses so far.