this post was submitted on 06 Dec 2024
521 points (95.6% liked)
Fuck Cars
9808 readers
89 users here now
A place to discuss problems of car centric infrastructure or how it hurts us all. Let's explore the bad world of Cars!
Rules
1. Be Civil
You may not agree on ideas, but please do not be needlessly rude or insulting to other people in this community.
2. No hate speech
Don't discriminate or disparage people on the basis of sex, gender, race, ethnicity, nationality, religion, or sexuality.
3. Don't harass people
Don't follow people you disagree with into multiple threads or into PMs to insult, disparage, or otherwise attack them. And certainly don't doxx any non-public figures.
4. Stay on topic
This community is about cars, their externalities in society, car-dependency, and solutions to these.
5. No reposts
Do not repost content that has already been posted in this community.
Moderator discretion will be used to judge reports with regard to the above rules.
Posting Guidelines
In the absence of a flair system on lemmy yet, let’s try to make it easier to scan through posts by type in here by using tags:
- [meta] for discussions/suggestions about this community itself
- [article] for news articles
- [blog] for any blog-style content
- [video] for video resources
- [academic] for academic studies and sources
- [discussion] for text post questions, rants, and/or discussions
- [meme] for memes
- [image] for any non-meme images
- [misc] for anything that doesn’t fall cleanly into any of the other categories
Recommended communities:
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
As I just learned at an AWS conference: people will tolerate waits, they just won’t tolerate unpredictable waits.
so, make the service slow all the time so it doesn't come as a surprise when there is a reason for it?
Kinda, yeah.
That's literally the idea of traffic calming.
On a wild tangent, I've tried to tell people this about the League of Legends queue system for the highest tiers.
Instead of having random queue times, set the games to launch at predictable times (such as every 15 or 20 minutes). The matchmaking gets much easier, and everyone knows how long they have to wait. Hold some people on the cusp for the high tier queue, and after it goes you can release anyone who doesn't make it back into the general pool.
But it's the same concept. Don't make people wait for a random time between 2 minutes and 45 minutes, where they have to be attentive the whole duration. Just tell them when to show up.
There also has to be the illusion that something is happening. Take websites for example. After about 3 seconds on a blank screen, the length of time starts to be noticeable. If you throw a loading screen up, then 30 seconds becomes much more reasonable.
In the late 2000s this advice would have been divided by 10.
After about 300ms the time starts to be noticeable. If you throw a loading screen up then 3 seconds becomes much more reasonable.
People will only tolerate waiting if it’s for something that will personally benefit them.
Likewise, people hate waiting if it exclusively benefits someone else