this post was submitted on 12 Nov 2024
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Victorinox replaced a blade on a 1985 knife for £10 + return postage. (mastodon.online)
submitted 1 week ago by lgsp@feddit.it to c/buyitforlife@sh.itjust.works
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A few weeks ago, I sent my 1985 Swiss Army Knife back to Victorinox for a broken blade replacement.

It came back today, fully repaired, cleaned, polished, lubricated and in a new box.

Total cost: £10 + return postage.

They sent the knife back with an invoice. I didn't have to pay a penny before the job was done.

A product that's been out of production for almost 40 years, repaired at very little cost by the original manufacturer.

I'm stunned. Happy, impressed, grateful and stunned.

I have at least a couple of victorinox Swiss army knives, I will keep this in mind!

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[–] Zaphod@discuss.tchncs.de 4 points 1 week ago

The springy thing has actually been broken for years in mine, I'll definitely go look for a nearby store