Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

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Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community

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submitted 1 year ago by Rudith@beehaw.org to c/support@beehaw.org

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Hello friends.

I have accounts on both Beehaw and Kbin and of course, an app for neither.

I try to always go to BeeHaw first to help support and be an active part of this community - but I am encountering an obstacle:

Every time I click my BeeHaw icon (presumably just a saved web page) I am logged out and need to log in again.

Kbin seems to have the issue less often under the same setup.

Is there anything I am missing to help keep my BeeHaw account signed in?

Thanks!

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[–] distractedcactus@beehaw.org 2 points 1 year ago

As @interolivary said, it's not a you problem. It sounds like you're using the PWA for Beehaw since you click an icon to open it. I've had this same problem on mobile using PWA (Chrome and Firefox) but not with desktop browser. I've also not seen this on the mobile apps I'm trying out (Voyager and Jerboa). From the symptoms it seems like closing a PWA session clears the browser cookie that's being used for session persistence.

Try just using it from the mobile browser; I have not seen this issue it on Chrome or Firefox on Android and I expect that Safari on iOS won't have the problem either.