Selfhosted
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Is it normal i cannot access the jellyfin service from the internal network using the Jellyfin.domain.om
I feel you can't access because your router doesn't loop back connections to your own IP. To fix that you might need to run a local dns that routes traffic to that domain to your local machine, you can do that running a service like dnsmasq and pointing your router to that service instead of the default dns (and always set a secondary DNS in case your service fails)
If you are seeing your routers config page, and you are sure you are connecting from outside your network, it sounds like the router's 443 page is overriding the port forwarding. Otherwise, it's like @fixmycode@feddit.cl said and you just need a local DNS that points to the right spot locally, and let your public DNS point for external connections.
As for the hosts file, you can see a guide here for windows/linux/mac. Basically this is a override of any DNS entries. Here you can point
jellyfin.domain.com
to your jellyfin servers LAN IP and test the connection works.