this post was submitted on 02 Sep 2024
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10 hours is a fucking long ass time.
There's no reason not to have called shuttles to get these people to their destination way before that.
They could have walked the rest of the way in less than that.
Utter lack of emergency response, let alone preparedness.
I'm sure they'll receive a lousy apology email from the CEO about how they care and are deeply sorry (but still won't fix their shit), and how this is an exceptional situation (but for which they have an email template).
I love trains, trains are great, but ViaRail needs to get their fucking shit together.