this post was submitted on 10 Aug 2024
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Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email report@lemmy.world (PGP Supported) if you need to reach our directly to the admin team.


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https://status.lemmy.world



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[โ€“] MrKaplan@lemmy.world 7 points 3 months ago (1 children)

We'll never login to your account and never ask you for your password.

We can check these things in a different way, but it would save time to just have this information provided by you, so we can see which area to look at. The notification number in the top right takes 3 different numbers as inputs and only shows the sum of all of them, and each one of them has different logic working behind it.

[โ€“] Don_Dickle@lemmy.world -2 points 3 months ago (1 children)

Just kind of seems like I got all these messages I can't reply to beside the two that I have saved. But am willing to give up my account to you just so you can correct whatever is wrong.

[โ€“] MrKaplan@lemmy.world 4 points 3 months ago

I believe I found the root cause, as you have configured your account not to show bot accounts.

the lemmy version used on lemmy.world does not currently filter those out, even though they are not shown in the actual message view.

this was fixed for a newer lemmy version already, but it should be a rather simple backport.

i've put it on my list of potential backports.

meanwhile you can try enabling showing bot accounts in your account settings and you should see all those messages. feel free to disable it again afterwards.