this post was submitted on 03 Aug 2024
113 points (98.3% liked)
Open Source
31358 readers
290 users here now
All about open source! Feel free to ask questions, and share news, and interesting stuff!
Useful Links
- Open Source Initiative
- Free Software Foundation
- Electronic Frontier Foundation
- Software Freedom Conservancy
- It's FOSS
- Android FOSS Apps Megathread
Rules
- Posts must be relevant to the open source ideology
- No NSFW content
- No hate speech, bigotry, etc
Related Communities
- !libre_culture@lemmy.ml
- !libre_software@lemmy.ml
- !libre_hardware@lemmy.ml
- !linux@lemmy.ml
- !technology@lemmy.ml
Community icon from opensource.org, but we are not affiliated with them.
founded 5 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Yup people can be vicious even when somethings totally free, it's horrible.
I forgot which company but they had an open source product. They only accepted feedback from paying customers. They were heavily criticized for it. I thought it was a great idea...
@IllNess
Random non-paying user: "Hey guys, I found a bug in your app, maybe you want to have a look at this"
Maintainers: "Na-na-na-na-na not listening! We'll keep the bug there because you are not the boss!"
Yeah, that sounds like a very stupid strategy.
Random non-paying user: "Why aren't you working for free for me!!!!? My problems are the most important! Why aren't you working on this?!!!!"
Yeah that sounds more like it. Fixed it for you.
@IllNess but that one you can ignore whether it's paying or non-paying, so you are talking about a completely different case
Reading, processing, deciding and ignoring all takes time and effort.
Better just filter them out in the beginning.
@IllNess true, no need to fix bugs if you don't know about them.. how smart. So much time saved.
If the bugs annoys only non paying users, then they got what they paid for.
If the bug is so wide spread it affects paying users, it will be fixed.
Works perfectly. Smart. So much time saved.
@IllNess Tell that to CrowdStrike customers, lol.