this post was submitted on 30 Jul 2024
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During a recent episode of The Verge’s Decoder podcast, Logitech CEO Hanneke Faber shed some possible insight into the company’s view on one of its most important products. Saying that “the mouse built this house,” Faber shares the planning behind a Forever Mouse, a premium product that the company hopes will be the last you ever have to buy. There’s also a discussion about a subscription-based service and a deeper focus on AI.

For now, details on a Forever Mouse are thin, but you better believe there will be a catch. The Instant Pot was a product so good that customers rarely needed to buy another one. The company went bankrupt.

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[–] CatZoomies@lemmy.world 9 points 3 months ago (1 children)

That's quality right there. You probably would have bought those key caps, but they just sent them to you for free. That's going above and beyond, and that's how you keep a customer. Noctua is all about that, and I'll continue to buy their products and recommend them.

Such a shame, Logitech. You were great but now you're turning into crap.

[–] Smokeless7048@lemmy.world 4 points 3 months ago (2 children)

yea, would have happily paid for keycaps, since i was so far past any kind of warrenty.

Ended up buying some nicer, PBT kecaps 4 years after that anyways. Still use this keyboard, even if part of the backlighting has failed in the... 12 years.

https://i.imgur.com/anIU1RQ.jpeg

[–] dan@upvote.au 2 points 3 months ago

Nice keycaps! Can you please provide link to them? Thinking of getting some fancy ones myself.

[–] CatZoomies@lemmy.world 2 points 3 months ago

That’s a good looking keyboard right there mate.