this post was submitted on 25 Jul 2024
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You have to buy the battlepass to use the newest characters. And the cosmetics used to be free.
They monetized competitive gameplay elements and cosmetics that were supposed to come with the $60 I spent. Both of these are microtransactions.
They actually changed that a while back, new heroes aren't in the battlepass any more, everyone gets them for free. I don't know how that works with the "new player experience" where you needed to win games to unlock the base heroes on a new account though.
I believe new players also have all the characters unlocked immediately.
Found it
So unless there was another change, new players still need to play/win games in order to unlock the full roster.