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Why is Google takeout so bitchy? (lemmy.world)

submitted 3 months ago* (last edited 3 months ago) by gedaliyah@lemmy.world to c/selfhosted@lemmy.world

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Sorry but I can't think of another word for it right now. This is mostly just venting but also if anyone has a better way to do it I wouldn't hate to hear it.

I'm trying to set up a home server for all of our family photos. We're on our way to de-googling, and part of the impetus for the change is that our Google Drive is almost full.We have a few hundred gigs of photos between us. The problem with trying to download your data from Google is that it will only allow you to do so in a reasonable way through Google takeout. First you have to order it. Then you have to wait anywhere from a few hours to a day or two for Google to "prepare" the download. Then you have one week before the takeout "expires." That's one week to the minute from the time of the initial request.

I don't have some kind of fancy California internet, I just have normal home internet and there is just no way to download a 50gig (or 2 gig) file in one go - there are always intrruptions that require restarting the download. But if you try to download the files too many times, Google will give you another error and you have to start over and request a new takeout. Google doesn't let you download the entire archive either, you have to select each file part individually.

I can't tell you how many weeks it's been that I've tried to download all of the files before they expire, or google gives me another error.

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[–] BodilessGaze@sh.itjust.works 112 points 3 months ago (1 children)

There's no financial incentive for them to make is easy to leave Google. Takeout only exists to comply with regulations (e.g. digital markets act), and as usual, they're doing the bare minimum to not get sued.

[–] avidamoeba@lemmy.ca 11 points 3 months ago* (last edited 3 months ago) (1 children)

Or why is Google Takeout as good as it is? It's got no business being as useful as it is in a profit-maximizing corpo. 😂 It can be way worse while still technically compliant. Or expect Takeout to get worse over time as Google looks into undermaximized profit streams.

[–] BodilessGaze@sh.itjust.works 25 points 3 months ago* (last edited 3 months ago) (1 children)

Probably because the individual engineers working on Takeout care about doing a good job, even though the higher-ups would prefer something half-assed. I work for a major tech company and I've been in that same situation before, e.g. when I was working on GDPR compliance. I read the GDPR and tried hard to comply with the spirit of the law, but it was abundantly clear everyone above me hadn't read it and only cared about doing the bare minimum.

[–] avidamoeba@lemmy.ca 7 points 3 months ago* (last edited 3 months ago)

Most likely. Plus Takeout appeared way before Google was showing any profit maximization signs and didn't even hold the monopoly position it does hold today.