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What would you like for everyone to know about the type of job you have? (lemmy.world)

submitted 4 months ago* (last edited 4 months ago) by theDutchBrother@lemmy.world to c/asklemmy@lemmy.ml

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Well since I've been mostly in customer service jobs I'd like for people to know that the reps don't make the rules or decisions. When there is something about a store or service that's undesirable such as prices then it's something to bring up to upper management or just let them lose you as a customer. But you can be as nice to the reps as they are to you.

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[–] spittingimage@lemmy.world 12 points 4 months ago (1 children)

I do equipment ordering for a nation-wide institution of 36,000 staff with hundreds of offices and clinics. My job would be so much easier if people would tell me where they want it at the time they're telling me they need it.

[–] neidu2@feddit.nl 4 points 4 months ago* (last edited 4 months ago)

I have to admit that I often forget to specify this. The fact that I'm Field Service doesn't make it easier for my vendor to do the guesswork either, but they've gotten used to the fact that the address of the head office is only for billing, so they've made a habit out of asking.