this post was submitted on 11 Oct 2023
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[–] N00dle@lemmy.world 11 points 1 year ago

I've been using fakespot for a few months now and it seems hit or miss a lot of times. I'm hoping that Mozilla has been making changes to improve the implementation of how it checks reviews.

[–] 0oWow@lemmy.world 10 points 1 year ago

Might be easier to just disable reviews on Amazon if you’re trying to block fake reviews lol.

[–] random65837@lemmy.world 9 points 1 year ago (3 children)

Amazon's not "in trouble" because they're not fake reviews. They're real reviews left by purchasers, which get bribed to leave them in most cases.

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[–] magnetosphere@kbin.social 9 points 1 year ago (5 children)

I’m confused. Teachers/professors have said that using AI to detect papers written by AI is highly unreliable. How can this work effectively with a much smaller sample of text to work with (even when it looks for “similarities” between multiple reviews)? What happens in a week when Amazon starts writing fake reviews in different tones/“voices”/styles that are intentionally difficult or impossible to compare?

[–] NeoNachtwaechter@lemmy.world 8 points 1 year ago

I’m confused. Teachers/professors have said that using AI to detect papers written by AI is highly unreliable.

Probably 99% of fake reviews have not been written by AI. Just copy/paste bots or cheap copy/paste workers.

[–] monotremata@kbin.social 7 points 1 year ago

Fakespot used to reveal more about how they detected fakes, but as you say there are obvious issues with that, as it's a bit of an arms race. They don't just look at the text of the individual review though. Folks who buy reviews tend to get them from "review farms" that do reviews for a lot of products, and they don't have an infinite number of Amazon accounts to use for that, so there are network effects that can be powerful indicators, and that aren't easy for manipulate.

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[–] charonn0@startrek.website 8 points 1 year ago

So, this sounds like just another AI-authorship detector, which haven't been very successful so far.

[–] Dra@lemmy.zip 8 points 1 year ago

Its not a technology issue so I dont think amazon will be in trouble at all

[–] Vanguard@lemmings.world 8 points 1 year ago

With the amount of false posts all over the web I cannot wait.

[–] southsamurai@sh.itjust.works 6 points 1 year ago (3 children)

I'm literally the only person I know that does reviews on amazon.

That's including a circle of a dozen plus relatives I'm friendly enough with to make small talk, three good friends, my wife, my disability/chronic pain support group, the volunteer group I take part in, and a handful of online friends.

Like, you'd think one other person would get bored in the middle of the night and do reviews of stuff that they buy.

But there's always a shit ton of ai generated or copy/paste dreck you have to wade through to get to real people, and even then they may be shills or have been paid to change a review (no shit, I've been offered double and triple the original cost to change bad reviews).

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