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Is this really news?
So if I get locked out of a car, I'm suddenly worthy of making headlines? There are bigger things to draw attention to than this.
Any other car has a physical key as a backup. If the battery dies you can use the physical key to open it up and pop the hood to get to the battery to charge it.
With a Tesla you can’t do that because they don’t have a physical key.
You don’t need to pop the hood to jump the battery, there’s a manual latch on the front that works if it’s dead. This isn’t news it’s just clickbait Tesla hate.
The article itself says the owner tried to jump it several times before having to get it towed… like he would have for every other car brand.
No there isn't
There are wires that hang out of the left tow hook you can use to pop the electronic latch but you need another battery to do that.
Not if you lose a key, of course. But getting locked out over a mechanical failure that happens often (a dead battery) is newsworthy. This seems to be yet another serious design flaw.
Any other car has a physical key as a backup. If the battery dies you can use the physical key to open it up and pop the hood to get to the battery to charge it.
With a Tesla you can’t do that because they don’t have a physical key.
The Tesla owner said he had to spend about $200 to have the electric car towed to Tesla . . .
Did Tesla stop including tow as part of their warranty / roadside program?
Article says it’s a 2018 model, so likely no warranty left. I’ve heard of enough issues with Tesla roadside that I just shelled out for AAA as well (which has paid for itself with hotel discounts anyway). Thankfully I haven’t needed to call roadside for mine at all yet
Correct me if I'm wrong here, but from a safety perspective shouldn't this mechanism fail open?
Nah, because otherwise it would be pretty easy to find ways to short out the battery, blow a fuse and open the car. This can happen on any vehicle which uses electronic locks and isn't really unique to Tesla. The difference is that Tesla has no physical backup key (I'm not sure if anyone else had dropped the physical backup), but it does have an external jump point you can use to provide 12v.
There are physical overrides on the inside though.
That would suck. It’s like when it’s so cold out cars can have issues starting, but at least you can get inside. You’d think if the 12v battery was dead on the Tesla you could plug it into a charger on the outside of the car. Maybe a feature for a future model.
This is the case. The car has an external jump point.
On some Mercedes vehicles I hear that this is the ONLY way to charge the 12V battery.
Article says he tried a jump.