this post was submitted on 14 Sep 2023
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Google Pixel

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Woke up on Monday and my Pixel 6 Pro wasnt quite fitting in the case while i was checking news while having coffee on the morning. Pushed it in and it didnt seem to fit right. Took the case off to find it had turned itself into a spicy pillow and was splitting along the side. Was 1 month inside warranty, messaged support who told me it was wear and tear initially. I made it quite clear i wasnt accepting that and there wasnt even any way that internal adhesive failing would be wear and tear, never mind battery expansion. They agreed to replace it with a refurb as a goodwill gesture, how very nice of them. I upgraded the same day to a S23 Ultra and have sold the refurb to a reseller.

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[–] caseyweederman@lemmy.ca 48 points 1 year ago* (last edited 1 year ago) (1 children)

I hate those condescending "goodwill gestures"

[–] scottywh@lemmy.world 7 points 1 year ago (2 children)
[–] caseyweederman@lemmy.ca 8 points 1 year ago* (last edited 1 year ago) (1 children)

I guess that's what I get for hitting submit without reading what I wrote. Thanks.
Edit: it happened twice more while I was trying to fix it.

[–] scottywh@lemmy.world 5 points 1 year ago

😂

Happens to us all.

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[–] TWeaK@lemm.ee 26 points 1 year ago

That's one spicy pillow!

[–] Bluefalcon@discuss.tchncs.de 24 points 1 year ago (1 children)

Let's be honest, the Google Nexus was their peak and it's been downhill since then.

[–] MystikIncarnate@lemmy.ca 5 points 1 year ago

The Nexus 5 was their peak.

The Nexus 6 created the term "phablet", and then they had the 5X which was a great disappointment, and the updated phablet, the 6P.

Pretty much everything leading up to the 5 was better than what came before it, each release felt like movement in the right direction. Then we got the 5, and it was golden.

Then the 6 came out and everyone was confused, and the 5X/6P just made things worse...

[–] ChiefSinner@lemm.ee 22 points 1 year ago (8 children)

Googles warranties are the worst. I bought a pixel 7a, and within 5 weeks it died. They would not fix it or return it because it was outside the 30 days, but they did have a year manufacturer warranty. However, when an authorized repair shop I took it in noticed a small little scratch where the case snapped on, they wouldn't honor it. Don't ever get a warranty from Google for anything, they're awful.

[–] Nurse_Robot@lemmy.world 5 points 1 year ago (5 children)

My Google Pixel 5 broke less than thirty days after the warranty expired. The screen just turned off, there was nothing else wrong with the phone. No scratches, no water exposure, nothing. Google has turned into a crooked business

[–] YottaDren@lemmy.world 4 points 1 year ago

My new 6 pro was broken out of the box. Google support said not to worry about it because it was still under warranty so I could get a refurbished replacement for $60! I had to demand they escalate it all they would send me a new one.

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[–] ilikekeyboards@lemmy.world 4 points 1 year ago (2 children)
[–] Pringles@lemm.ee 10 points 1 year ago (3 children)

Must be. This shit doesn't fly in the EU with the 2 years of obligated warranty.

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[–] Jaysyn@kbin.social 16 points 1 year ago (2 children)

My brother brought 3 of these for his family & they have had nothing but issues with them. If they aren't overheating, they are rebooting for no apparent reason.

[–] MaximumPower@lemmy.world 15 points 1 year ago (2 children)

Bought the budget version, pixel 6a. I have nothing but good experience with it. It is the best phone I've had, never again spending money on flag ship phones. This shit cost me about $250, and it feels, looks good and faster than my previous bloatware s10 - which cost me $1100 brand new, the battery and the camera was shit, had it for 3 years, couldn't stand having it another year.

In a couple of years I'll by a new low budget phone. You don't need a flag ship phone trust me, if it's not for the camera, but then I'd buy an iPhone.

[–] TurboDiesel@lemmy.world 6 points 1 year ago

Yeah the 6a seems to be the darling of the last few releases. Mine is pretty much perfect. No wireless charging is mildly annoying, but in the end, meh. It's the right size, lasts long enough, and doesn't give me problems

[–] Flax_vert 3 points 1 year ago* (last edited 1 year ago) (1 children)

The a series phones honestly have the best reputation. Pretty sure the Pixel 4 had issues which the 4a series didn't and the Pixel 5 was actually just a 4a 5G with top specs and flagship features

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[–] Mojojojo1993@lemmy.world 12 points 1 year ago (2 children)

Touch wood. Never had a reboot with my 6pro

[–] steal_your_face@lemmy.ml 6 points 1 year ago (1 children)

Countering their anecdote with another anecdote. Good one.

[–] Mojojojo1993@lemmy.world 4 points 1 year ago (8 children)

It's very flawed. Don't get me wrong. I'm not advocating for Google. Fuck em. But yeah considering I had OnePlus previously. It rebooted in sunlight. My pixel doesn't.

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[–] kmartburrito@lemmy.world 5 points 1 year ago

All of my pixel devices have been incredibly solid - I went from OG pixel XL, to a pixel 5 (eventually had some battery challenges, but that just meant I had to charge more frequently) and then to p6 pro, and it has been great.

I'm looking forward to the p8 pro.

[–] REdOG@lemmy.world 12 points 1 year ago* (last edited 1 year ago) (2 children)

The nexus was great. The pixel one was okay, I skipped the two and four. I really liked the 3 and 5. We had 2 & 3 of those respectively in the household. Both 6s were lemons. One spontaneously cracked from the inside, the other was just insanely crash prone traded it for a discount on the 7. So far I like the 7 but I think the 5 or nexus was my favorite not sure.

[–] Shepy 8 points 1 year ago

So you're basically saying that Pixels are the Star Trek of phones, every other one is decent :P

[–] TommySalami@lemmy.world 6 points 1 year ago (1 children)

The nexus 6P was amazing...for about 6 months. Then it bricked itself, and I was bounced between my provider, Google, and Huawei who all basically told me to get fucked, talk to someone else. Have avoided Google phones like the plague since then.

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[–] hackitfast@lemmy.world 9 points 1 year ago (1 children)

Pixel 6 Pro was not a fantastic phone, though battery issues like that are usually caused by overheating. Prolonged use of a phone in hot conditions will cause frequent overheating and rapid degrading of the batteries. Examples of this are putting them in car dashboards in the hot sun, or charging them in the sun.

[–] tiredofsametab@kbin.social 3 points 1 year ago

I use it as my navigation on my motorcycle. It's shut itself off multiple times on me when I'm in stop-and-go traffic and the air stops cooling it enough. I've also had it go into overheat mode trying to film my wife playing in a sports competition. At least the bluetooth more or less works finally.

[–] gronjo45@lemm.ee 9 points 1 year ago (1 children)

Oh God, I have the exact same phone and now I'm hoping I don't look up from sipping coffee to a ballooning backbone!

[–] Shepy 3 points 1 year ago (2 children)

It was 23 months old, last month of warranty thankfully. Couple of weeks later and it would have been a total loss. I pretty much exclusively wireless charged during which i noticed it would sometimes get very warm. Ironically the primary method of charging being wireless was at least in part to prevent damage to the port with repeated cable insertion.

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[–] Grandsinge@lemmy.zip 5 points 1 year ago (1 children)

It seems to be hit or miss. My wife and I have both had Nexus 6p, Pixel OG XL, Pixel 3a, and are currently using release day Pixel 6s. We haven't had any issues with ours.

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[–] Bogusmcfakester@lemmy.world 4 points 1 year ago

Weird, this happend to my pixel 6 2 days ago! I bought a battery and some adhesive, and fixed it for £20

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