this post was submitted on 12 Jul 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

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@support

Hi! I'm a Beehaw user, same username. Ever since Beehaw went down I'm unable to post. I just tried submitting to the politics forum and it just never gets submitted. I press send again and again to no avail.

Am I banned? I don't think I've done anything ban worthy. If not, can you help?

Thanks!

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[–] Lionir@beehaw.org 6 points 1 year ago (12 children)

If you've not been able to since we went down - I'd recommend to delete cache, site data and all for Beehaw and trying to log out and back in.

Though I can confirm - you aren't banned so let's work through this.

[–] ParanoidFactoid@mastodon.social 3 points 1 year ago (11 children)

@Lionir Great! So I'm using the latest Jerboa on droid. I'll delete it and reinstall, then login again. Here's what I'm trying to submit:

And thank you! Will get back with a report after I'm done. No need to reply.

[–] ParanoidFactoid@mastodon.social 2 points 1 year ago (1 children)

@Lionir Uhhh, did beehaw just go down again?

[–] Lionir@beehaw.org 2 points 1 year ago (1 children)

Yes, we're back, get some hiccups and trip over the server plug (but seriously this happens every so often)

[–] ParanoidFactoid@mastodon.social 1 points 1 year ago (2 children)

@Lionir Switched to Connect because it has a higher rating. But I still can't submit.

[–] Lionir@beehaw.org 1 points 1 year ago (1 children)

I imagine you just installed Connect? If you were already logged in then it won't fix the problem. The issue is that all login tokens have expired since the attack.

[–] ParanoidFactoid@mastodon.social 1 points 1 year ago (2 children)

@Lionir No, I logged out and logged back in again. That's a fresh login.

@Lionir Here's something weird, I tried loading the politics page and got an API error.

[–] Lionir@beehaw.org 1 points 1 year ago (1 children)

If you try the same on the website, does it work? Had you tried setting up 2FA at some point?

[–] ParanoidFactoid@mastodon.social 1 points 1 year ago (1 children)

@Lionir Did not set up 2FA. Which helps here but is probably a poor long term decision.

I'll go login from the beehaw web page and try again.

@Lionir OK, that DID work. So whatever is going on here is likely client side.

[–] ds12@beehaw.org 1 points 1 year ago (1 children)

Did you clear the app's data and cache after logging out of the apps?

By the way, posting from Connect!

@ds12 Well, I deleted Jerboa, which I had been using before. Then installed Connect and logged in. Figured that would wipe out cache and persistent cookies. Maybe not.

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