this post was submitted on 08 Feb 2024
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I work at an MSP and while it wasn’t LastPass, when you search “Microsoft Authenticator” in the app store there’s a similar looking Authenticator app that’s also blue, and because it’s an ad it shows up first. Had a user install that and was confused why they weren’t able to get MFA working.
I recently ran through an MFA enforcement campaign and had to build that app into my instructions. "Make sure it's the Microsoft authenticator, not the first result in the paid ad slot" because so many people were installing that app. I do deal with pretty low levels of tech savvy, but still.
The word for “savvyness” is “savvy”. It is both an adjective and a noun.
TIL