this post was submitted on 11 Nov 2023
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After updating to 10.1 my watch drained extremely fast. After 2 days of that it stopped taking a charge. Apple charged me $99 plus tax for my battery issues.
I’ve been using macs since ‘88 and iPhones and watches since they came out and never had a problem this serious with them, and to say I’m disappointed with apples reaction is such an understatement that it’s just wrong. I’m angry. I loved having an Apple Watch but as the saying goes, “fool me once, shame on you. Fool me twice, shame on me.” I’m seriously considering going back to nice mechanical watches.
Send an email to Tim Cook. I’ve had some success with this path. His email is publicly available elsewhere and he has a team that responds to issues.