this post was submitted on 27 Nov 2023
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I know very well what UX is having studied it as my major in uni. Senior executives do not know what it is and have and are making decisions to “replace” them with LLMs and “prompt engineers”. I see it daily at work.
There is a great disconnect where hiring managers and executives see LLMs as a quick win that will cut costs and make moves to cut costs without doing any analysis.
Mm, I've already seen marketers present outputs from GPT models as if it's useful customer feedback. My suspicion is this bubble will burst though, because at some point it will become clear that they are not as good as what they're doing as execs have been told they are.
Perhaps but the egos on “decision makers” are so large that I see them doubling down until the end.
If shareholders' profits are affected then so will the decisions lol