I created an account on mastodon.social a few days ago. A day after creation, my account was suspended. My appeal was denied and no reason was given. So I assumed mastodon.social was not accepting new accounts, so I moved over to mastodon.online and created an account there. Today that account was suspended as well, again without reason. I didn't post anything from either account. My only actions were to follow a few people within tech.
Looking at previous posts here, people are laughing at complaints about difficulties of joining mastodon and pushing it away as a simple task. I have now attempted to join two of the highest suggested servers of mastodon and gotten suspended from both. I am uninterested in shotgunning servers until I find one which doesn't suspend me without reason.
How is the onboarding process of mastodon supposed to work if the top suggested servers are suspending new accounts without warning or reason?
The correct answer is it’s because you are on someone else’s server and subject to the whims of its admin
I completely understand that mastodon are compiled of individual admins per server, and they can do what they want with their instance. But I'd expect the highest suggested instances to at least answer the appeals when suspending users. If I joined a random tiny instance of someone who wants to keep it to themselves, I'd understand, but the instances I joined are huge with a welcomming message etc.
I'd also argue that regardless of the server size, it takes literal seconds to explain why your account is getting banned, it's absolutely within the realm of reason that if your system allowed automated signups that you as an admin have an obligation to not be a shitcunt and at least give a reason as to why you're banning accounts.
The problem is scaling. If it takes say, 30 seconds per name, but the number of n is very large, then if you ban say, 1000 dudes a day then the 30,000 seconds becomes a requirement of 8 hours of mod explanations (collectively) per day. It's a scaling issue, in short.