this post was submitted on 20 Jun 2023
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Users’ anger continued to bubble over changes to the company’s business model.

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[–] resonancewright@fedia.io 94 points 1 year ago (17 children)

This is really the first piece in the media that I've seen acknowledge that, for the protesters, it's no longer so much about the app and it's all about Reddit's ugly and dismissive response.

It's like going to your boss and saying 'There's a problem with the working conditions and we need to make a change' only to have your boss say 'This isn't an issue and I'm not going to fix anything and you're just wanting something for nothing, like you always do... quit being such a pussy or I'll fire you'. The complaint might have started out about working conditions but as soon as your boss goes into asshole mode, it's going to be about what he said to your face. And that's why at this point it ain't going to matter what Reddit says about how this is about an app, and why it won't matter how many 'official spokespeople' it runs up the flagpole to pretend that Spez wasn't patronizing the folks who generate all his content for free and making naked threats to the mods who keep the fora running for free.

There'll be a lot of people who will end up being too disinterested or callow to react to all this, and that's their right. For others, Reddit was kinda a huge chunk of their day and their social existence and they don't want to walk away from it, and that's their right too. I don't think this is going to be the end of Reddit so much as I think it will be seen as the beginning of the end. But there can be no question that the real problem isn't an app anymore, it's the scrawny-ass CEO and his weak man's idea of how a tough man leads. Because threatening the mods isn't a show of strength, it's insecure weakness. Steve Huffman just doesn't have the chops to be in his current role, let alone in charge of damage control from the protests.

The only good thing about any of this is the unintentional irony.

[–] maggoats@lemmy.world 33 points 1 year ago* (last edited 1 year ago) (8 children)

Agreed. Lots of discussion is still naturally around API pricing etc., but more fundamental is the fact that all of that user/mod-provided community is seen solely as an asset for the company to sell. The actual humans be damned.

it’s the scrawny-ass CEO

CEO aside, I reckon you could replace spez with any other exec chosen by the board and eventually this sort of business decision would be made. The mix of private ownership and profit motive suffices, I think.

[–] dragna@kbin.social 19 points 1 year ago (7 children)

100% this final point. It’s not spez, it’s the motivation of all companies geared towards investors and markets. They don’t even care what they actually end up producing, as long as it gives the appearance of profitability and growth. Spez is a largely replaceable part in this equation.

[–] resonancewright@fedia.io 4 points 1 year ago (1 children)

I agree and I disagree.

I agree that on one level Huffman is a fungible element serving predictable motivations of moneyed investors. The idea that one should leverage every last cent one can for the maximization of shareholder value, this is certainly common thinking in the business world and will always have its champions among the richest and most powerful sources of investment. So in this regard I think I am in solid agreement with the two of you.

I disagree because I believe Huffman's antics in the press have been extremely counterproductive, much more so than what you could expect from a typical CEO of a billion dollar company. If he had just taken the line from the beginning that goes 'look, we're ad driven, we need to become profitable, and we can no longer afford to let third parties give Redditors an ad free experience or subsidize AI training at no cost' -- this would not have exactly been popular, but it would have gone much better than they did with the hack job on Selig and the smarmy doubletalk about working with people who want to work with them. Or his patronizing dismissal of the protests as 'noise' that 'will pass', or his garbage about landed gentry and people wanting things for free, or the insecure threats about how mods will be removed and replaced if they don't open their subs back up, or how he plans to emulate what Musk has done at Twitter. I don't think that's something you get no matter who's in his place. I think most other people in his position would not have fired quite so many rounds through their own foot and in so doing, damaged Reddit quite so much. So in this regard I think Spez is an atypical case, I think he has royally screwed up, and that his idiosyncrasies aren't doing his employers any favors at all.

[–] CoderKat@kbin.social 1 points 1 year ago

Yeah, even if somehow the API changes were financially the right move, I cannot see how stuff like his comments in support of Musk helped one bit. I haven't seen any news coverage that puts reddit in a positive light either. At best, it's been neutral.

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