Didn't realize they had rebranded from Snapchat. I don't think I'd trust their hardware
this post was submitted on 03 Feb 2024
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Snapchat still is called snapchat, the company is just called Snap.
On the one hand, I get it, probably illegal to ship unsafe batteries around, on the other, kinda feels like they abandoned their customers a bit when they were doing a perfectly fine job otherwise
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Snap and the US Consumer Product Safety Commission say you should “immediately stop using the Pixy Flying Camera, remove the battery and stop charging it” now that there have been four reports of the battery bulging, one fire, and one “minor injury.”
Then, you can get a full refund for the entire drone and / or any batteries you own — sounds like we’re talking at least $185 back to you, unless you bought it on sale.
Diving into drones was an intriguing move for the company, which had also dabbled with hardware via its Snap Spectacles.
Those, too, were largely about having a different perspective on capturing video for the platform, though the company’s also been looking into AR.
Snap CEO Evan Spiegel once suggested the market for drones was bigger than that for video-capturing glasses, but that was before the Pixy came out.
I believe this is the first time we’ve heard sales numbers for the Pixy; the CPSC reports that the company sold “about 71,000” units, though the number of drones is fewer since that includes batteries sold separately.
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Ah, so TL;DR bad batteries.