this post was submitted on 04 Jul 2023
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Lemmy.World Announcements

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Status update July 4th

Just wanted to let you know where we are with Lemmy.world.

Issues

As you might have noticed, things still won't work as desired.. we see several issues:

Performance

  • Loading is mostly OK, but sometimes things take forever
  • We (and you) see many 502 errors, resulting in empty pages etc.
  • System load: The server is roughly at 60% cpu usage and around 25GB RAM usage. (That is, if we restart Lemmy every 30 minutes. Else memory will go to 100%)

Bugs

  • Replying to a DM doesn't seem to work. When hitting reply, you get a box with the original message which you can edit and save (which does nothing)
  • 2FA seems to be a problem for many people. It doesn't always work as expected.

Troubleshooting

We have many people helping us, with (site) moderation, sysadmin, troubleshooting, advise etc. There currently are 25 people in our Discord, including admins of other servers. In the Sysadmin channel we are with 8 people. We do troubleshooting sessions with these, and sometimes others. One of the Lemmy devs, @nutomic@lemmy.ml is also helping with current issues.

So, all is not yet running smoothly as we hoped, but with all this help we'll surely get there! Also thank you all for the donations, this helps giving the possibility to use the hardware and tools needed to keep Lemmy.world running!

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[–] ghariksforge@lemmy.world 11 points 1 year ago

Thanks for the transparency and keep up the good work!

[–] imaqtpie@sh.itjust.works 11 points 1 year ago* (last edited 1 year ago)

Thanks for the update, you're leading the way for Lemmy.

I was prepared for servers crashing and lagging, but you're keeping things moving thus far, despite receiving 85k new users in a month. Heroic stuff.

[–] ben914@lemmy.world 11 points 1 year ago* (last edited 1 year ago)

Thanks for the transparency, and communication. I think it's always better when the userbase is able to understand what is going on rather than being left in the dark wondering what is going wrong. Keep up the good work, but also be sure you guys get enough rest, and take care of yourselves too.

[–] thatguy_ie@lemmy.world 11 points 1 year ago

Thank you for the transparency @ruud@lemmy.world It is rare for platforms to scale this quickly so issues like this are inevitable. Good luck for the troubleshooting!

[–] sykccc@lemmy.world 10 points 1 year ago

Y’all doing amazing things keeping us going πŸ”₯

Thanks for keeping us apprised. Hopefully you will find the resource leak.

[–] RichardButt89@lemmy.world 10 points 1 year ago

This has been such a refreshing change from reddit! I'm willing to deal with occasional hiccups, and I know it will only get better with time. Keep it up!

[–] Kosh420@lemmy.world 9 points 1 year ago

Thank you to you and everyone behind the scenes working hard to make Lemmy a great place. I am turkey enjoying the experience even with the bugs. Brings back a ton of nostalgia with modern mixed in.

[–] QuentinCallaghan@sopuli.xyz 9 points 1 year ago (2 children)

around 25GB RAM usage. (That is, if we restart Lemmy every 30 minutes. Else memory will go to 100%)

25 GB of RAM????? Looks like your instance is the edge case with Lemmy's scalability, when there's really big amount of active users. Looks like some problems won't fade with really high-grade hardware. But I have to appreciate, that's one gargantuan job!

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[–] mtnwolf@lemmy.world 9 points 1 year ago

I totally appreciate all of your efforts! Thank you for being a pioneer.

What sort of container orchestration and database tools are you using? Maybe you need some sys admin help?

[–] RoundSparrow@lemm.ee 9 points 1 year ago* (last edited 1 year ago) (1 children)

I expect it is federation outbound activity growing in memory usage, it's all held in RAM for every post/comment/like going out to subscribed servers. !lemmyperformance@lemmy.ml is a community for the focus on scaling Lemmy.

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[–] JeanMiaouss@lemmy.world 9 points 1 year ago

Thanks for all the work you, and all the others do to welcome so many new users, and thank you for keeping us posted on your efforts to smooth things over.

From what I see the general sentiment is very positive and understanding, and it feels special to be part of a community that's more upbeat than what you see in most online places.

[–] WigglingWalrus@lemmy.world 8 points 1 year ago

Appreciate the update, best of luck.

[–] Eh_I@lemmy.world 8 points 1 year ago

I can come whine in the discord if that'll help.

[–] WubbyGeth@lemmy.world 8 points 1 year ago (1 children)

Do you need any spare server hardware? @ruud@lemmy.world I would be happy to donate some!

[–] ruud@lemmy.world 10 points 1 year ago

No thanks, it's all at Hetzner, and thanks to all donations we can extend when needed!

[–] brewery@lemmy.world 8 points 1 year ago

Amazing work team. I am already seeing improvements. Hope you are not killing yourselves though, I'm sure everyone realises how difficult it is and that it will take time to fix. We're here for the long haul! Thanks again

[–] LunchEnjoyer@lemmy.world 8 points 1 year ago

Thanks for making this possible in the first place 🀘

Its nice to have a place where the admins and developers aren't trying to scheme and manipulate the community to get a big payout. Thanks for all that you guys do. Curating this community is no doubt selfless hard work but we need a place like this free from the influence or potential take over by bad actors and malignant narcissists.

Yall are navigating waters that you probably have little professional experience with. Keep at it and don't get discouraged.

[–] Aimhere@lemmy.world 8 points 1 year ago

Thank you for everything you do. With any luck, you'll get all the support you need, and have it running smooth as silk.

[–] footlover7777@lemmy.world 7 points 1 year ago (1 children)

Thanks for putting in all the hard work. Especially on a holiday. We appreciate you guys!

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[–] SoulKeeper@lemmy.world 7 points 1 year ago* (last edited 1 year ago) (3 children)

Sometimes when I post a comment (without any image) it takes forever to post and sometimes it keeps spinning and I need to cancel and post again. My internet connection is fine (100 Mbps) and it works flawlessly on other websites. Is it happening due to overloading on the lemmy server?

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[–] ABeeinSpace@lemmy.world 7 points 1 year ago

Thanks for the update!

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