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CEO of Google Says It Has No Solution for Its AI Providing Wildly Incorrect Information (futurism.com)

submitted 6 months ago by Stopthatgirl7@lemmy.world to c/technology@lemmy.world

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You know how Google's new feature called AI Overviews is prone to spitting out wildly incorrect answers to search queries? In one instance, AI Overviews told a user to use glue on pizza to make sure the cheese won't slide off (pssst...please don't do this.)

Well, according to an interview at The Vergewith Google CEO Sundar Pichai published earlier this week, just before criticism of the outputs really took off, these "hallucinations" are an "inherent feature" of AI large language models (LLM), which is what drives AI Overviews, and this feature "is still an unsolved problem."

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[–] brbposting@sh.itjust.works 3 points 6 months ago

There appear to be some valid use cases outside of creating spam and plagiarizing other people's work

Like translation, which has already taken money out of the pockets of 40% of translators?

+ customer service, incl. sources

November 2022: ChatGPT is released

April 2024 survey: 40% of translators have lost income to generative AI - The Guardian

Also of note from the podcast Hard Fork:

There’s a client you would fire… if copywriting jobs weren’t harder to come by these days as well.

Customer service impact, last October:

And this past February - potential 700 employee impact at a single company:

If you’re technical, the tech isn’t as interesting [yet]:

Overall, costs down, capabilities up (neat demos):

Hope everyone reading this keeps up their skillsets and fights for Universal Basic Income for the rest of humanity :)