Technology

59679 readers

3748 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

1157

Cloudflare took down our website after trying to force us to pay $120000 within 24h (robindev.substack.com)

submitted 6 months ago* (last edited 6 months ago) by starman@programming.dev to c/technology@lemmy.world

196 comments fedilink hide all child comments

Also, interesting comment I found on HackerNews (HN):

This post was definitely demoted by HN. It stayed in the first position for less than 5 minutes and, as it quickly gathered upvotes, it jumped straight into 24th and quickly fell off the first page as it got 200 or so more points in less than an hour.

I'm 80% confident HN tried to hide this link. It's the fastest downhill I've noticed on here, and I've been lurking and commenting for longer than 10 years.

you are viewing a single comment's thread
view the rest of the comments

[–] Tramort@programming.dev 19 points 6 months ago (1 children)

I read the post and it doesn't sound abusive at all

Plus: cloudflare kept putting them in touch with the sales department. Not legal. Not technical support

It's just shit customer service, even if the customer is making a ton of money compared to your fees. Should a casino pay more for other services, too, just because they" don't need a subsidy"?

[–] foggy@lemmy.world 13 points 6 months ago* (last edited 6 months ago) (1 children)

As strange as this may sound... if you're having serious technical problems, it's the sales team you want to talk to.

Sales people have way more pull at tech companies than the engineering teams do. If your sales rep sounds an alarm, people listen. When tech support sounds an alarm, nobody bats an eye.

In this particular situation, they should be reaching out to cloudflare's legal team. But, with their own legal team.

[–] roguetrick@lemmy.world 1 points 6 months ago

Good luck with the lawsuit for breach of contract when you broke the contract. I'm sure the judge will be amused.