this post was submitted on 08 Jun 2023
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Technology

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About two days ago we found a bug with the registration system on lemmy. Because of this we have updated our registration process a few times, and cannot deny any applications as the person registering does not receive any message and cannot re-apply.

We currently have several hundred people that we are waiting to deny, and some unknown amount of people that we denied prior to finding this issue which we would really like to contact and give them a chance to register as they didn't write enough in their registration for us to really evaluate if they were a good fit for this instance.

If you're a developer please take a look at this github issue and please work your magic to help fix this problem.

As an aside, we also have a list we've been working on for enhancements that would make moderating and administering this instance a lot easier, and enhancements we think users would enjoy in terms of UI and UX. We'd love to share these as well as facilitate a discussion to surface more ideas (and we plan to in the future), but right now we need to focus on the most pressing issue to us running this website, whether people can create an account here and participate.

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[–] northernlightmountain@mstdn.social 9 points 1 year ago (6 children)

@Gaywallet what if you signed up without an email? I don't think I added an email address until later attempts.

What can we do to reapply with a decent effort?

[–] Gaywallet@beehaw.org 7 points 1 year ago* (last edited 1 year ago) (5 children)

We do not require an email at signup for many reasons. You do not have to provide one ever. We recommend having an email in case you get locked out of your account, but that's your choice. We are not currently denying applications, so if you are in queue to be denied (there are currently >1000 individuals in this space) you will have to wait for a fix.

There is no reapplying until this is fixed.

[–] northernlightmountain@mstdn.social 3 points 1 year ago (1 children)

@Gaywallet it might not be the best alternative but deleting users who has been declined would at least give people another go at signign up before this is fixed?

[–] Gaywallet@beehaw.org 2 points 1 year ago

Yes it's something we will need to pursue at some point but waiting for official fix first

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