this post was submitted on 19 Dec 2023
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Basically this data included customer details on 36 million customers, and Xfinity only has 32 million active customers...
They've already admitted it includes all plaintext customer details (names, address, last 4 SSN, etc.), and their password hashes, but no info on what hashing function was used to make them, or if they were salted.
This is just what they've admitted. Who wants to place bets on whether they also got all the customer data that shouldn't be legal to collect, but is e.g. browsing habits, traffic analysis, user/household metadata?
They don’t seem to allow account deletions. Does it mean that this could include accounts that they still keep but people don’t use their services anymore?
It could be account information from partnerships e.g. bundles, old customers, subsidiary companies, or something else entirely.
Your guess is as good as mine.
I would expect that number to be much higher than 4 million.