this post was submitted on 28 Nov 2023
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[–] neutron@thelemmy.club 5 points 1 year ago* (last edited 1 year ago)

It's not about having the option, I love having alternatives. It's about 90s ways being the only choice when they could have better options. E.g. You need to send a form. It's already a pdf file, send it by email, right? No, it has to be physical mail... or fax if they have a number. Oh, and you have to stamp on it. No pdf. Multiply that by time constraints and local bureaucracy mixed in.